| Issue ID | 1482291 |
| Internal NHTSA # | 11112163 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2017 |
| File date | 23/06/18 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I hit a bear in montana in my 2017 mercedes c300 at 86mph and destroyed the front of my car. The seatbelts deployed and wrenched us into our seats and smoke came out of the front air vents but the airbags did not go off. On the dash the vehicles stated that the airbags in all 4 zones in the car malfunctioned and service is required. Mercedes is stating that the light is from a seatbelt error code but the dash did not say anything about srs or seatbelts. I do not want to put my family back in the car and do not feel it should be repaired. Please see attached photos of the error messages on the dash. I do not know how i can hit something that hard and not have them deploy. Mercedes is doing an internal investigation but they have not given me the results of that and it has been over 3 weeks. Vehicle was in for a airbag recall not takata related on january of 2018 and this was supposed to have been repaired. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, OR |
| VIN pattern | 55SWF4KB7HUXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 86 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |